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Introduction

Welcome to www.islandexpeditionssrilanka.com. The Island Expeditions Travels provides services to its valued customers subject to the following conditions. Please read and accept the under mentioned conditions and guidelines carefully before you use the services of the website.

Access to and use of this website is conditional upon your acceptance of these terms and conditions. Please read the following terms and conditions closely before using our website. If you do not agree with any part of these terms and conditions, you must not use this website.

Amendments

We reserve the right to change these terms and conditions subject to amendment/s of the existing internal & external (Government policies / private institutions policy changes) regulations.

Any changes will take effect when they are posted on the website and it will be your responsibility to read them on each occasion you visit the site as you will be bound by the latest edition of the terms and conditions.

Accuracy & Liability

We will use all reasonable endeavors to ensure that information provided is free from errors and omissions and will correct any errors or omissions once notified. We cannot, however, be held responsible for misinformation that a reasonable person could not have expected us to know.

Our opinions are our own. Whilst we rigorously strive for accuracy, these opinions are necessarily subject to some degree of subjectivity. Occasionally, temporary local circumstances — for example, emergency maintenance work, power cuts, or off-season closure — can make advertised facilities unavailable. We do not take responsibility for consumer comments made in interactive areas of the site.

Changes to Services

After confirmation, if the Client wishes to change the dates or nature of Services, an application to do so may be made on the WTL website and WTL shall endeavor to accommodate such changes at the least cost to the Client. The Client shall be responsible for all extra costs incurred due to such changes.

Refund Policy

"No credits or refunds for unused services shall be given if the Client fails to avail him/herself of the confirmed tour arrangements."

General Terms & Rates

  • The rates are net and include all government taxes totaling to 13%.
  • These rates are subject to current government taxes. If any taxes are revised including VAT, the rates quoted will be revised accordingly.

Children & Triple Rooms

  • Child Discount: Children from 02 to 12 years sharing the parents’ room receive a 30% discount per person on the double room rate.
  • Triple Room Discount: Discount for the third person sharing a triple room is 10% per person on the double room rate.
  • Please note that the extra bed in a triple room will be a foldable and rollaway bed.

Cancellation Charges

Cancellation policies apply from the date of written notice received by the authorized representative of the Company. Charges are structured as follows:

Cancellation Timeline Cancellation Charges Policy
21 Days or Less 100% cancellation charge of total tour booking value.
Between 22 Days and 28 Days 50% cancellation charges or the equivalent of the first two days of charges depending on the programme and period of stay.
Above 29 Days No cancellation charges provided no commitments or advances are made to third parties on the client's behalf.

Booking & Payments

  • All bookings must be made through an authorized representative of the Company. At the time of booking, the Company booking form must be completed and submitted together with a deposit of 50% of the total cost of the booking.
  • Your holiday must be paid in full at least 30 days before the departure date. If payment is not received by the due date, the Company reserves the right to cancel the booking and retain the deposit.
  • If you book within 30 days of your departure date, payment must be made in full at the time of booking.
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